Do you have what it takes?
Are you dedicated to excellence?
If so, take the next step and join the team at...
All West Coach Lines, Inc.
A COACH USA Company
Driving you to a Better FUTURE!
All West Coach Lines, Inc. /Coach USA is currently Hiring Fully Qualified Dispatchers.
This position is responsible for facilitating efficient operations through coordinating vehicle and driver schedules and troubleshooting issues which arise due to driver and/or equipment changes, customer needs, and other planned and unplanned events. If you like challenges and are able to work well with people this may be the job for you. Our dispatch team is the heart of our business, we would love to talk to you about this position.
Duties and Responsibilities:· Act as primary liaison between operations and maintenance. · Schedule Operators and Coaches accordingly.· Communicate to driver’s regarding their schedule, equipment assignment, and customer needs.· Verify Hours of Service and Fit for Duty Requirements through our check in procedures.· Visual inspection of license, medical card and driver logs. · Document on time, tardiness, call offs, and operator issues.· Coordinate last minute changes with Sales, Maintenance and/or driver· Monitor phone calls, communicate any issues, review paperwork turned in by driver.· Respond effectively to: schedule changes, driver issues, traffic, and/or bus issues which arise daily.· Provide high level of customer service towards all customers and employees.· Acting as a liaison with customers, answer questions, escalating issues to management as needed.· Perform other duties as assigned.
Knowledge, Skills and Ability:· Experience in the transportation industry or relevant training. Charter bus industry experience a plus! · Knowledge of Safety rules, Hours of service, Federal and State Regulations for facilities and operators. · Minimum 1-year experience dispatching in the transportation industry· Ability to multi task and prioritize work. · Ability to understand the cause/effect of decisions and how they impact the Operation.· Knowledge of Microsoft office.
If interested please submit your resume today!
Coach USA Is an Equal Opportunity Employer and a Drug Free Work Place.
"Coach USA: Committed to Delivering Safe, Affordable, Greener Travel”
In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex, (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.